in Aerospace

Jet2.com wins Best UK Airline award

Posted 11 April 2018 · Add Comment

Jet2.com has triumphed in the 2018 TripAdvisor Travellers’ Choice awards for airlines, winning the Best Airline – UK and Best Low-Cost Airline – Europe prizes for the second year running, as well as scooping the Best Economy Class - Europe award.



To cap off this success, Jet2.com is the only UK and European airline to be recognised as one of the Top 10 Airlines in the World – coming seventh in the prestigious list.

The awards are based on the quantity and quality of reviews and ratings for airlines worldwide gathered over the last 12-months. This is the second time that the world’s largest travel planning and booking site has held its prestigious Travellers’ Choice awards for the airline industry.

Of nearly 10,000 reviews on TripAdvisor, almost 90% of Jet2.com’s reviews are rated as ‘excellent’ or ‘very good’, with travellers praising it in particular forits customer service, cleanliness, value for money and check-in & boarding.



Its family friendly formula, combined with convenient flight times and low fares, has seen it win multiple awards recently, including being the only UK airline to be recognised by Which? as a Recommended Provider for two consecutive years.

Steve Heapy, CEO of Jet2.com and Jet2holidays said: “We are extremely proud to have received these four prestigious accolades from TripAdvisor, which show that Jet2.com is a world class performer when it comes to delivering the best customer experience. We have been beating the competition to win prestigious awards in the UK for some time, and now we are taking that success onto a global stage. The TripAdvisor Travellers’ Choice awards for airlines are based on the experiences of paying customers, which makes them truly representative and all the more rewarding to receive as a result.

“The four awards are yet another endorsement of our commitment to delivering the best experience for our customers. Our family friendly formula, low fares, brand new aircraft and generous 22kg baggage allowance are very clearly working with customers and all of that is complemented by the brilliant Jet2.com team who work tirelessly every day to look after our customers.”

 

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