in Aerospace

BA's Caribbean ops back to normal after Hurricane Irma

Posted 15 September 2017 · Add Comment

A British Airways Boeing 777 took off for Turks and Caicos yesterday for the first time since the island was struck by Hurricane Irma.

Above: The British Airways' Boeing 777-200 takes off.

The airline has now resumed all its flights to the Caribbean and Florida after they were disrupted by the worst hurricane to hit the region for decades.

Over the last 10 days, the airline rearranged travel for more than 10,000 customers whose flights to the region had to be cancelled. In addition the airline offered flexibility to more than 40,000 other customers so they could choose either to delay trips to the region or come home earlier.

To ensure as many customers as possible could escape the areas in Irma’s path the airline laid on five relief flights as well as chartering four flights from Caribbean airline, Liat, to connect customers in St Kitts and Turks and Caicos with British Airways flights. More than 300 staff from across the airline were involved in planning these additional flights, helping customers change their travel plans and offer updates and support to customers in the region.

British Airways has been working with a number of charities to help the relief effort, including a charity that specialises in search and rescue called Team Rubicon. The airline flew relief experts and equipment from Team Rubicon to Antigua on Tuesday and continues to discuss how it can help communities affected by Hurricane Irma with aid agencies including Unicef and the Red Cross.

Klaus Goersch, British Airways’ chief operating officer, said: “We are now running our full flight schedules to and from the US and Caribbean for the first time in 10 days. This was the most complex and challenging set of hurricanes, with Harvey, Irma and Jose in quick succession, we have faced for a very long time. Our teams worked around the clock to re-organise flight schedules and relief flights, liaise with the nine airports affected, position aircraft and crew around the region, provide thousands of meals for flights at very short notice and resolve the travel plans of at least 10,000 customers.

“It was a real international effort and we would like to thank all of our customers for their patience and understanding in very testing circumstances as the weather wreaked havoc across an enormous region.”


* required field

Post a comment

Other Stories
Latest News

Jacksons Fencing secures defence assets at Portsmouth Naval Base

Jacksons Fencing has installed high security solutions at Portsmouth Naval Base, including Princess Royal Jetty, the shared border with the historic HMS Warrior 1980, an iconic harrier jump jet display and the base’s main entrance at

Aeroco to double the size of its new facility

Due to growth in customer demand, aircraft cabin and component maintenance specialist, Aeroco Group International, has announced further investment plans that will double the size of its brand-new state of the art facility.

UKspace welcomes the Space Industry Bill passing into law

UKspace welcomes the passing into law of the Space Industry Bill which not only puts in place the enabling legislation to allow space flight from UK soil, it also modernises the existing UK space law keeping pace with technology trends and

Certification cements AJW’s commitment to sustainability

AJW Group is pleased to announce that it has renewed its ISO 14001: 2015 and OHSAS 18001:2007 certifications, reaffirming its commitment to the highest environmental and health and safety standards.

Dstl supports new science challenge in schools

As the world marked International Women’s Day last week, staff at the Defence Science and Technology Laboratory (Dstl) Porton Down organised an initiative to inspire girls to take up careers in science, technology, engineering and

Cobham reveals engineering behind ELGA class 4 antennas

Cobham SATCOM is highlighting the engineering breakthroughs behind its most technologically advanced terminals, the next-gen Inmarsat Class 4 AVIATOR S series and AVIATOR UAV 200, at Satellite 2018.

ODU SK191217191218
See us at
Aviation Africa BT18418SMI HelicopterTBT1402240518SMI FAVWSBT1402060618FIL18 BT111017220718SMI FAVSABT2411120418